Privacy Policy
Last Updated: 18/02/2025
Welcome to Awesome Outdoor Gear (the “Website”). This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect and process the following personal data:
1.1 Information You Provide to Us
- Name
- Email address
- Phone number (if provided)
- Billing and shipping address
- Payment details (processed securely by third-party payment providers)
- Any communication or inquiries you send us
1.2 Information Collected Automatically
When you visit our Website, we may collect:
- IP address
- Browser type and version
- Pages visited and time spent on our site
- Device information
- Cookies and tracking technologies (see Cookies section below)
1.3 Information from Third Parties
We may receive information from:
- Payment processors (e.g., PayPal, Stripe)
- Social media platforms (if you interact with us via social media)
2. How We Use Your Information
We use your personal data to:
- Process and fulfil your orders
- Provide customer support
- Improve our Website and services
- Send order updates and transactional emails
- Prevent fraud and ensure website security
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal data. However, we may share your data with:
3.1 Service Providers
We use trusted third parties to help us operate our business, including:
- Payment processors (e.g., Stripe, PayPal) – to process payments securely
- Dropshipping suppliers – to fulfil orders and deliver products
- Delivery companies – to ship your orders
- IT service providers – for website hosting, analytics, and security
3.2 Legal Requirements
We may disclose personal data if required by law, court order, or to protect our legal rights.
4. International Data Transfers
As a dropshipping business, some suppliers may be based outside the UK. This means your data may be transferred to countries that do not have the same data protection laws as the UK. In such cases, we ensure:
- Data transfers comply with UK GDPR requirements
- Suppliers provide adequate data protection
5. Data Retention
We retain personal data only for as long as necessary:
- Order and transaction records: 6 years (for tax/legal compliance)
- Customer service inquiries: 12 months
- Marketing data: Until you opt out
6. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right to Access – Request a copy of your personal data
- Right to Rectification – Request corrections to inaccurate data
- Right to Erasure (‘Right to be Forgotten’) – Request deletion of your data (subject to legal requirements)
- Right to Restrict Processing – Limit how we use your data
- Right to Data Portability – Request transfer of your data to another service
- Right to Object – Object to direct marketing or processing based on legitimate interest
- Right to Complain – File a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, contact us at [your email].
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.
For more details, see our Cookie Policy.
8. Data Security
We implement security measures to protect your personal data, including encryption and secure servers. However, no online data transmission is 100% secure.
9. Children’s Privacy
Our Website is not intended for children under 16 years old, and we do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
Awesome Outdoor Gear
68 Conygar Road, Tetbury, Glos, GL8 8JF
office@awesomeoutdoorgear.co.uk